Frequently Asked Questions
Can you recommend a good day care?
We encourage parents and caregivers to search for child care options using our Child Care Search function. We do not provide recommendations but rather information so that you can make the best choice of child care possible for your child (see the Parent Statement of Responsibility). We can also provide a referral list of licensed child care providers based on your family’s needs. For example, we can provide child care providers by location, type of care and age of your child. To help us understand your needs, please fill out a request for referral or contact us (see information below).
What is the Affordable Child Care Benefit (ACCB)? How do I know if I am eligible for the ACCB?
The ACCB is a financial benefit program provided by the Province of British Columbia to make child care more affordable for families. Whether you are eligible depends on a variety of factors. For more information about the ACCB, click here or contact us (see contact information below).
Do you offer workshops for parents and if so, what kind of workshops?
Yes, our program offers a variety of free workshops for parents on topics such as sleep issues, child physical and emotional development, emotional First Aid for parents. For a list of upcoming workshops, click here or contact us.*
*Prior to registering, please review our Workshop Information and Policy Protocols.
Do you offer any other resources?
Yes, we have an extensive resource library with lots of toys, books and other resources that are free. Click here to learn more and sign up.
For information about child care options and information, please contact:
Virginia Pateman, Parent Information and Resource Consultant
Direct Line: 604-982-3303
Email: [email protected]
For information about and assistance with applying for the Affordable Child Care Benefit, please contact:
Farzaneh Sani, Community Access Consultant, Municipal Consultant
Direct Line: 604-982-3316
Email: [email protected]
Updates and Resources
For the Parent Statement of Responsibility, click here.
For the Parents Guide to Selecting Child Care, click here.
For information about the Affordable Child Care Benefit, click here.
For the latest Child Care Fee Survey, click here.
For our list of upcoming free drop-in programs, click here.
For information about borrowing from our free toy and book lending library, click here.
For other parent workshops and resources, click here.
Follow us on Facebook and Instagram for regular updates.
The North Shore Child Care Resource and Referral Program is made possible through funding from the Province of British Columbia and donors like you.